关键的主题和担忧

我们解决的关键concerns of our important stakeholder groups via established processes and clear responsibilities at Symrise as well as through our reporting. As part of our stakeholder management in 2017, we were able to determine increased significance for the topics of “compliance with human rights,” “occupational health and safety,” “utilization of renewable raw materials,” “emission reduction” and “reduction of noise and oder emissions” by using various formats for exchanging ideas. Through the expansion of our activities in Madagascar, in Brazil and to a lesser extent in many other countries of the world, we have added the topic of “partnerships.” The principal partnerships to be mentioned here are GIZ, UEBT and the Rainforest Alliance. Activities involving the topic of "sustainable forestry" were scaled back somewhat compared with the previous year since most of the wood to be processed via Renessenz already comes from certified sources.

Omissions:
We consider the results of the customer satisfaction surveys to be confidential information